INTERNATIONAL STANDARDIZATION AND CERTIFICATION ADVISORY | EXPERT IN SUSTAINABLE TOURISM AND RISK MANAGEMENT IN TOURISM | STRATEGIES AND METHODOLOGIES FOR SUSTAINABILITY MANAGEMENT, RISK MANAGEMENT AND QUALITY INFRASTRUCTURE | SPEAKER | INSTRUCTOR | AUDITOR.
Convenor of ISOTC 228/WG13 – Sustainable tourism - since 2016
Head of the Brazilian delegation at ISO TC 228 - since 2014
Coordinator of ABNT CE Sustainable Tourism - since 2012
Jury member of the Braztoa Sustainability Award - since 2015
STRATEGIES FOR QUALITY INFRASTRUCTURE (STANDARDIZATION, CERTIFICATION, ACCREDITATION, TECHNICAL REGULATION AND MARKET SURVEILLANCE)
DEVELOPMENT OF STANDARDS, CERTIFICATION AND AWARD SCHEMES
METHODOLOGIES FOR THE IMPLEMENTATION OF STANDARDS AND CERTIFICATION SCHEMES
CARRYING OUT DIAGNOSTICS AND AUDITS
LECTURES, WORKSHOPS AND TRAINING
IMPLEMENTATION OF MANAGEMENT SYSTEMS AND MONITORING SYSTEMS
Coordination of ISO TC228/ WG 13 - Sustainable tourism for the elaboration of the international standards ISO 21401 (Sustainable Hotels), ISO 23405 (Principles of Sustainable Tourism), and ISO 18060 (Indicators for Sustainable Tourism).
30 years of experience in quality infrastructure
Design of methodologies for the implementation of technical standards. Coordination of ABNT Study Committees. Management of market surveillance programs. Studies on technical regulation, standardization, and conformity assessment. Development and implementation of certification programs.
Strategies and new methodologies for sustainability management and sustainable procurement
Development of new methodologies for implementing management and training of internal teams. Consulting, training, lectures, and audits in projects on sustainability management and sustainable procurement (private and public).
Risk management in tourism
Consulting, training, lectures, and audits in projects on risk management (safety management) for adventure tourism, including developing methodologies for public management and private initiatives.
Over 30 years of experience, always looking for innovative solutions for complex scenarios.
