KEY PROJECTS
Participation in the 10 Sustainable Hotel Certificates delivery event according to ISO 21401, Kusatsu, Gunma, Japan 2024.
Development of the hotel certification process in Sustainability Management System for J-VAC (Japanese Certification Body) and realization of GAP analysis on the ISO 21041 standard of the Village Hotel in Kusatsu, Gunma, Japan 2023
Conducting audits (phase I and II) as lead auditor in the Sustainability Management System of the Village Hotel in Kusatsu, Gunma, Japan 2024
Head of the Brazilian Delegation to the Tourism Committee of ISO/TC 228 - Tourism and related services (Paris/2014, Pretoria/2015, Kuala Lumpur/2016, Panama City/2017, Buenos Aires/2018, Tunis/2019, Virtual (2020/2021/2022), Seville/2023 and Marseille/2024).
Coordination of 25 international meetings of ISO/TC 228/ WG 13 – Sustainable tourism (2016-2024)
Lecture "International standards for sustainable tourism" for a meeting on Portugal's More Sustainable Tourism Plan, Coimbra, 2023
Development and implementation of the Cape Verde Sustainable Tourism Certification Program (Hotels, Operators, and Destinations), with the development of national technical standards, the establishment of methodologies for implementing the standards, training consultants and auditors, and preparation of the 2021-2022 certification process.
Consultancy for the recognition of Cape Verde's technical standards (sustainability of hotels and operators) by the Global Sustainable Tourism Council – GSTC 2022
Virtual lecture "Sustainable Tourism" at the 6th China Forum on Standardization of Trade in Services – CFSTS, China, August 2022
Development and implementation of the Quality Label for small hotels in Cape Verde 2019-2021
3 Quality Auditor Training Courses (Quality Seal) in Cape Verde 2019
Development and realization of 8 workshops for small Hotels in Cape Verde 2020
Webinar "How to make a safe and responsible recovery real" ISO/UNE JOINT WEBINAR, 2020-10-21
Webinar "The new ISO 21401 standard - Sustainability Management System for Hotels" for APCER (Portugal), August 2020
Webinar "The future of sustainable tourism" for APCER (Portugal), August, 2020
Webinar "How to conduct safe and responsible tourism" ISO/UNE JOINT WEBINAR, 2020-10-21
Lecture "Certification of products, processes and services" for IGQPI – Institute of Quality Management and Intellectual Property of Cape Verde, Praia, November 2019
Course "Training of auditors in Quality Management System for Certification Bodies of products, processes and services" for IGQPI – Institute of Quality Management and Intellectual Property of Cape Verde, Praia 19 to 22 November 2019
Lecture "The new ISO standard for sustainable accommodation and the importance of the ISO standardization system" at the P3 Conference, San Jose, Costa Rica, September 2019
Lecture "The Brazilian Accreditation System" at the meeting of the Network of the Americas, Otavalos, Ecuador, August 2007